Oracle Configuration Manager Integrates with My Oracle Support (previously metalink) and uploads diagnostic details of the registered instances with oracle support so that the supporting analyst no need to ask too many questions about the environments and can do the troubleshooting to assist SR’s easily.
It has become mandatory that when you upgrade R12.0.x to 12.1.1 you need to conditionally upgrade the OCM to the latest version.OCM can be configured easily if you digg metalink a little bit and you should not install with runInstaller or setup.exe in R12 ,instead you should use autoconfig to install in EBS environments. also you should install it only in database and in IAS ORACLE_HOME’s and not in 8.0.6 or 10.1.2 ORACLE_HOME.whether it is a useful tool or not we need to know about this tool
since its an R12 conditional Upgrade Step.
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